WhatsApp patient updates, backed by a mobile-first hospital app.
Start with appointment reminders, live queue status, delay messages, room directions, and follow-up appointment booking. Nurses, doctors, front desk, and administrators get access from their phones — no computer required.
Mobile-first for hospital teams
Front desk, nurses, doctors, and administrators should not need to sit at a computer to know what is happening. The mobile app gives each role the right view and quick actions.
Know the queue and update availability
- View current patients waiting
- Mark running late, on break, or available
- Send simple delay updates through the desk
- See who needs attention next
See operations without walking every desk
- Which departments are crowded
- Which doctors are delayed
- How many patients were notified
- Where staff support is needed
Desk team can run the queue from mobile too
The OPD desk can use a phone or tablet to view tokens, update patient status, and send WhatsApp messages. A desktop view can exist later, but the pilot can start mobile-first.
Simple actions, not complex software
The goal is not to make hospital staff fill another complicated system. The app should support quick status changes and patient updates during a busy OPD day.
- Tap to mark patient arrived
- Tap to send delay message
- Tap to call next patient
- Tap to share follow-up slots
What the product does
Hospitals already have HIS/HMS systems. This layer focuses on practical communication and queue workflows that still happen manually.
WhatsApp Patient Updates
- Appointment reminders
- Live queue status
- Doctor delay messages
- Room directions
- Follow-up appointment booking
OPD Queue Operations
- Mobile queue view for desk and staff
- Estimated waiting time
- Patient arrival status
- Call next patient
- Simple analytics for administrators
Simple operational analytics
Track metrics hospitals can verify: OPD wait by department, delayed doctors, notified patients, and queue load.
What administrators can see
- Which OPD desks are crowded right now
- Which doctors are running late
- Which patients have already been notified
- How many follow-up links were shared
- Which counters need staff attention
Request a pilot discussion
Start with WhatsApp patient updates and a mobile queue app for one OPD desk. No full HIS replacement required.